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Segmentation Engine

Create dynamic customer segments based on behavior, health scores, product usage, and more.

Segmentation Engine

Key Benefits

Build targeted engagement strategies

Identify patterns across customer groups

Tailor communication approaches

Compare performance across segments

Automate actions based on segments

How It Works

Dynamic Segmentation

Create segments that automatically update as customer data changes, ensuring always-current groupings.

Multi-criteria Rules

Combine multiple attributes and behaviors with advanced logic to create precisely targeted segments.

Segment Analytics

Compare key metrics across segments to identify trends, opportunities, and areas for improvement.

Related Features

Analytics & Reporting

Gain actionable insights through comprehensive dashboards, metrics, and customizable reports.

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Unified Inbox

Centralize all customer communications from multiple channels into a single inbox for seamless management.

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Success Plans

Create and track personalized success plans for each customer to ensure mutual goal achievement.

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Ready to transform your customer success operations?

Join thousands of businesses worldwide using Synkora to improve customer retention and drive growth.