Get the best customer success platform

Synkora helps you unify support, track customer health, and drive growth from one powerful platform

Essential

Perfect for: Growing SMEs, solopreneurs, and early-stage startups

$19/user/month

Unified Inbox (WhatsApp, IG, Web, Email)

Basic Support Tools (Knowledge Base, Quick Replies, Ticketing)

Web Chat Widget

Email support + automations

Up to 2 workspaces

Up to 5 users

Basic reporting (Support performance, SLA monitoring, Customer reports)

Unlimited concurrent chats

Up to 1,000 Monthly Active Users (MAUs)

Add-on available for SMS & WhatsApp campaigns

Coming soon:

⏳Mobile Chat Widget

Get started fast with essential tools to handle support, streamline conversations, and provide help from one place.

Start Free Trial

Recommended

Growth

Perfect for: Mature businesses, support & CX-focused teams

$39/user/month

Everything in Essential, plus:

Customer Health Scores & Segmentation

Lifecycle Management (Milestone Tracking + Automated Onboarding)

Churn Prediction & At-Risk Alerts

Upsell & Cross-sell Insights

Side Conversations, Custom Ticket Fields, Private Help Center

Custom Actions & Campaign Triggers

Up to 5 workspaces

Up to 10 users

Advanced Reports (Builder, Layout Customization)

Shared Inboxes + Inactivity Alerts

Slack, CRM (Hubspot, Pipedrive), and Social Integrations

Up to 10,000 MAUs (with option to add more)

For teams ready to go beyond support; automate engagement, track success, and identify growth opportunities.

Start Free Trial Get a Demo

Expert

Perfect for: Multi-region enterprises, high-volume support & CX powerhouses

$59/user/month

Everything in Growth, plus:

Full Success Dashboard

Success Plans per Customer Segment

AI Churn Prediction, AI Suggested Replies

Proactive Messaging Campaigns

Skills-based Routing, SLA & Priority Management

Advanced Security (2FA, SSO, Audit Logs, Role-based Access)

Unlimited Workspaces & Custom Roles

Unlimited Users

Team SLA Insights, Office Hours by Team

Ticket Portal, Advanced Widgets

Full API/Webhooks + Developer Access

Real-Time Dashboards & Drill-down Reporting

Advanced Billing Controls, Add-ons etc

Up to 25,000 MAUs (expandable)

Strategy & CX consulting options

Coming soon:

⏳Custom Workflows, SSO integrations, and API SLAs

Unlock enterprise-grade support, full customer success, and AI-powered insights to scale confidently.

Start Free Trial Get a Demo

Key features by plan

Compare our plans to find the perfect fit for your business

Essential

Unified Inbox
Web Chat Widget
Basic Support Tools
Up to 5 users
Shared inbox and ticketing system
Pre-built reports
Public help center

Growth

Multiple team inboxes
Workflows automation builder
Round robin assignment
Private and multilingual help center
Customer Health Scores
Churn Prediction
Includes 20 free Lite seats

Expert

SSO & identity management
Advanced security
Service level agreements (SLAs)
Multibrand messenger / Help Center
Full Success Dashboard
API/Webhooks + Developer Access
Includes 50 free Lite seats

Additional Inclusions

Every plan includes these powerful features to help you succeed

Monthly Active Users: 1,000 included (Add 2,500 MAUs for $50)

Multichannel Inbox: WhatsApp, Instagram, TikTok, Email, Web, SMS

Campaigns: Email and SMS pricing based on volume

Unlimited Chat History and Concurrent Chats included

Help Center: Public + Private (Growth & above)

Integrations: Shopify, HubSpot, Pipedrive, Zendesk, Slack, etc. (Growth & Expert)

Advanced Routing, SLAs, and Custom Reports available in Expert

Ready to transform your customer success?

Every plan includes a 7-day free trial.

Start Free Trial Contact Sales

Every plan includes free, unlimited live-chat, support email, in-app chats, banners, and tooltips. Pay-as-you-go for email campaigns, SMS, WhatsApp, and Phone.